iDMS™ Telco

iDMS™ Telco is a robust performance management system that provides real-time correlation and visibility for multiple IQDialogue™ IPTV Mediaroom™ Installer probes. iDMS Telco enables centralized administration of IPTV, VoD, and multi-room DVR services at the Head-End or the Network Operations Center (NOC).

To simplify operations, the iDMS Telco system features multiple security and user levels for authentication and auditing purposes. The system also runs automated software version management and upgrade services for the IQDialogue IPTV Mediaroom Installer nodes.

End-to-End Performance Analysis

The IQDialogue IPTV Mediaroom Installer probes tap directly into the Mediaroom traffic flows, correlates faults throughout all network segments and provides efficient on-site pass/fail reports.

iDMS Telco consolidates in real-time the inputs of multiple IQDialogue IPTV Mediaroom Installer nodes and displays the results in detailed, yet user-friendly views for fast identification and troubleshooting of problems. Whenever a field technician needs high-tier support, the iDMS Telco also provides deeper analysis for advanced diagnosis.

Efficient Centralized Network Management

Technology evolves, and so your network should be upgraded efficiently to support new features. To save time and avoid unnecessary truck rolls, iDMS Telco, allows for automatic release management and upgrade of all probes in the network.

Efficient use of resources also means more flexibility on the assignment of technicians to diverse tasks. Not all operators have the same level of knowledge about particular protocols or network technologies. For that reason, iDMS Telco and IQDialogue IPTV Mediaroom provide rich analysis and reporting capabilities.

From simple color-coded reports to advanced protocol analysis, iDMS Telco provides the right tools to address faults quickly and precisely.

Seamless Integration with IQPinpoint portfolio IneoQuest provides a complete solution for the supervision of video signal transmission encompassing video, transport and control-plane quality. The iDMS Telco and IQDialogue IPTV Mediaroom systems provide full analysis for the quality of video transactions on the control plane and supplement the IneoQuest portfolio for a total analysis solution of multiple video services.

Applications

• End-to-end fault correlation for IPTV, VoD, and DVR services in Mediaroom deployments
• Centralized node management and version upgrade for multiple IQDialogue probes in a network
• Real-time network analysis for high-tier technical support

Key Benefits

• True End-to-End solution for Microsoft Mediaroom
• Improved troubleshooting efficiency through fault analysis and pinpointing
• Operational personnel do not require in-depth protocol awareness to use the system
• Fits seamlessly in IQPinpoint portfolio, leveraging investment in IneoQuest solutions

Key Features

• Supports Instant Channel Change (ICC) protocols, Reliable UDP protocols (R-UDP), and many other client signaling (DHCP, IGMP)
• Multiple point analysis and fault correlation from the encoders through the servers to the setup box
• Support for Microsoft TCP VOD and multi-room DVR control signaling
• Integrated report of IGMP latency, client-server RTT, jitter, bitrate, packet loss, RUDP hole fulfillment, loss distance
• Proven solution, field-tested successfully with Microsoft MediaRoom implementations
• Capable of interfacing with multiple IQDialogue IPTV Mediaroom Installer probes simultaneously
• Multiple security and user levels for authentication and auditing purposes
• Visual representation of all aspects of Mediaroom signaling with easy to understand color coding
• Direct tap-into-wire analysis gives a true and homogeneous view of the network
• Automated software versioning management and upgrade services for IQDialogue IPTV Mediaroom Installer nodes
• Advanced real-time and historical statistics with flexible querying capabilities
• Support for Microsoft Windows, Solaris (X86) and Linux (RedHat) based operating systems
• Automated archiving and logging of faults and anomalous activity
• XML exporting capabilities of data analyzed