iDMS™ IQDialogue Management System

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OverviewApplications & FeaturesiDMS Supported Probes

iDMS™ is a robust centralized management system used to administer a single or several dozen IQDialogue SDV Server probes. Service Operators can look in real-time at the global health of their SDV deployment regardless of the vendor architecture or SDV protocols deployed. SDV faults and alarms are immediately identified so corrective actions can be taken accordingly. Very advanced and unique query capabilities are incorporated that allow the operator to query for specific SDV client activities, Service Group activities, Mini-Carousel content and changes.

User & Rights Administration

User Rights management can be published to all IQDialogue SDV Servers for local authentication purposes. It provides support for multiple levels and the ability to “mask” or “hide” certain SDV message fields such as channel names for compliance with privacy conformance guidelines.

Configuration Management

Operators can define and push preferred alarms and thresholds values to any IQDialogue probe in the network, from a single system interface. With support for multiple concurrent versions of software on the probes, upgrades and maintenance procedures can be performed in minimal steps, and with the highest level of integrity.

NOC Based Services

In addition to real-time monitoring, iDMS offers valuable features for NOC based implementations. Features include built-in multi-screen display modes, the ability to append notes to specific SDV servers or events, alarm filtering, logging capabilities, etc. All existing Query functionality found in iDMS can be extended to individual users on their own localized PCs, with the use of the Northbound Services GUI, which is provided with iDMS at no charge for an unlimited number of users.

Key Features

  • Centralized Management Interface capable of interfacing with several dozen IQDialogue probes and millions of SDV tuners simultaneously
  • Multiple security and user levels for authentication and auditing purposes
  • Advanced real-time and historical SDV statistics with querying capabilities across multiple Service Groups (or SDV servers) or down to a single SDV tuner
  • Configuration and Performance management services
  • Support for Microsoft Windows, Solaris (X86) and Linux (RedHat) based operating systems
  • Single pane of glass real-time monitoring and alarming of all SDV traffic and messaging
  • IQDialogue SDV Server automated software versioning management and upgrade services

SDV Activity Query

  • Query current status and last-known activity from a specific STB or tuner
  • View Mini-Carousel content in real-time, or query for historical data
  • Find relevant end-user information (such as Service Group, primary SDV Server, SDV activities, known SDV issues, etc.) from the SessionID, the MAC address or the IP address
  • Query for faults and alarms on any Service Group, in realtime or across historical data
  • And many more query options

IQDialogue™ SDV Server Edition

  • Targeted Real-Time Monitoring, analysis, auditing and alarming for Switched Digital Video deployments
  • Measures channel change timing, control plane signaling, Mini-Carousel, and many other parameters
  • Generates alarms for quick notification and accurate fault identification
  • Northbound alarming services
  • Database back-end for logging and trending of all SDV traffic (STB, SDV server, ERM, EQAM, etc.)
  • Support for hundreds of thousands of STB and to millions of concurrent tuners from a single probe

Upcoming Products

  • IQDialogue Secondary Services Edition
  • IQDialogue MSO VOD Edition
  • IQDialogue IPTV Server Edition