Telephony Magazine: Is Quality Job One?SureWest Communications, an IPTV pioneer, places Cricket monitors from IneoQuest at each point in the network where the video signal is handed off, beginning at the headend.
“We monitor at every point in the network,” said James Player, network engineering manager for SureWest. “We monitor at the headend to make sure the content providers are providing us with the best quality of picture, because if there's something wrong, the consumer will see it and assume it's our fault. Then we monitor in the core of our network and every hop out to the customer.”
|
