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IQProfessionalServices

IQ Professional Services

 

Define, Design, Deploy and Manage Today’s IP Video Networks

 

Key Advantages:

  • Custom-tailored service assurance strategies maximize customer’s ROI
  • Engineered monitoring solutions provide rapid fault isolation
  • Comprehensive network view via daily reports

 

Overview

 

Continuing advancements in IPTV Network designs and implementation present companies with many challenges, not the least of which is where to obtain expert advice on the technology direction they need to follow, and adopt to stay competitive. This is an especially daunting task for companies who do not have the staff, resources or time to stay abreast of technology developments.

 

IneoQuest Professional Services provide expert advice, counsel, service assurance monitoring for all phases of IPTV Network planning and implementation. IneoQuest Professional Service engineers provide strategic assessment of architecture of network capabilities and implementation of IPTV network strategy from headend-to-home, including 24/7 IP Video Quality and Service Assurance monitoring. In a nutshell, IneoQuest Professional Services offer clients a full life cycle of secure, reliable IPTV network operations.

 

Managing Performance of Network Services

 

Main issue keeping service providers awake at night is service performance. Too little capacity and services will degrade. Small amounts of jitter or latency may not be very noticeable while using an instant messaging service, but could have serious effects on IP video services.

 

IneoQuest Professional Services Solutions provide a proactive approach to managing the network infrastructure from a single point identifying network issues that could affect video quality before a problem occurs.

 

Gaining a Complete End-to-End View of Your IPTV Quality

 

In order to guarantee QoS, having a complete end-to-end view of that service is mandatory. IneoQuest Professional Services provides IPTV network operators industry's only solution for providing visibility of all streams in the network, end-to end, from the core network right to the customer premise equipment.

 

Professional Services Offerings

 

Network Assessment is provided by highly skilled IneoQuest Engineers who validate the compatibility of customer’s network environment for IPTV and provide guidelines on strategic positioning of IneoQuest probes for best monitoring results.

 

IQ Solution Foundation On-Site Services: installation, commissioning, configuration and tune-up of customer’s IPTV monitoring and fault isolation solution provided by IneoQuest.

 

IQ Watch Service is subscription-based, remote management service, delivering real-time monitoring, notification and web-based reporting for IPTV networks.

 

IQ Solution Upgrade Service consists of IneoQuest solution upgrade planning, staging and solution upgrade in the field.

 

IQ Northbound Integration Services are offered for integration of IneoQuest’s IPTV network management solution to customer’s overall BSS/OSS solution and business practices.

 

IQ Switched Digital Video Implementation Services consist of customer’s network assessment for SDV traffic, signaling and control plane configuration and tuning for best network performance.

 

Customer’s IPTV staff augmentation: IPTV experts on site interfacing with customer’s organizations involved with IPTV solution (NOC, Network Planning and Engineering, etc.), providing concise, actionable information on potentially service-impacting issues identified by the IneoQuest system.

 

IPTV Network Services Management:

 

Performance Management:

  • Video thumbnail history DB
  • Trending hundreds of live IPTV programs at several nodes
  • Monitoring and trending MDI and loss events
  • Correlating per stream measurements across nodes
  • Providing simple Web/HTML correlated views 

 

 Fault Management:

  • Independent thresholds alarms per video flow
  • Alarms for IP flows parameters like MDI, loss, RTP
  • Video Transport Stream video and audio outage alarms
  • Correlation per stream alarms across the network
  • Providing simple Web/HTML correlated views

 

Remote Monitoring and Testing:

  • Debugging network failures
  • Recording IPTV flows with triggering
  • Improving operational costs and saving customer’s time

 



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